Help when you need it.

Open a support ticket

1. Open Battleforge Evolutions and enter your world.
2. Open your player profile.
3. Select Contact Us.
4. Select Open Ticket, choose the closest category, and describe the problem.
5. Return to the same area to read replies or add information.

You may attach an image when it helps explain the problem. Remove unrelated personal information before submitting it.

Before submitting

• Check that your connection is stable and retry the action once.
• Include what you expected, what happened, and when it occurred.
• For purchase questions, include the store order or transaction identifier—but never payment credentials.
• Do not send passwords, Google credentials, or raw credit-card information.

Cannot access in-game support?

If you cannot enter the game to open a ticket, or would like to provide general feedback or suggest a feature, contact:

Privacy and account deletion

For privacy questions or requests, email privacy@e-softinc.com. To remove an account, follow the account deletion instructions.

Reporting another player

Use the report control available from the player's in-game identity. This preserves the relevant account information for review. You can also block that player from chat while a report is considered.